Privacy Policy
1. Introduction
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or make a purchase of artificial jewellery (“Products”). By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
- Payment details (processed securely via payment gateways; we do not store card information)
b. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Cookies and tracking technologies
3. How We Use Your Information
We use the collected information for:
Processing and delivering orders
Providing customer support
Sending order updates, offers, and promotional messages
Improving our website, products, and user experience
Fraud prevention and security monitoring
You can opt out of promotional messages anytime.
4. Sharing of Information
We do not sell or rent your personal data.
However, we may share your information with:
- Courier partners (for delivery)
- Payment gateways (for secure transactions)
- Service providers helping in website, SMS, or email operations
- Legal authorities when required by law
All third-party partners are required to maintain confidentiality.
5. Data Protection & Security
We follow industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and customers share data at their own risk.
6. Cookies
Our website may use cookies to:
Improve browsing experience
Remember user preferences
Analyze website performance
You can disable cookies through browser settings, but some site features may not work properly.
7. Customer Rights
You have the right to:
- Access your personal information
- Request correction or updates
- Request deletion of your data (where legally permitted)
- Opt out of marketing communications
To exercise these rights, contact us at [Your Email/Support Contact].
8. Data Retention
We retain your information only as long as necessary to:
- Fulfill your orders
- Provide customer support
- Comply with legal and tax requirements
After this period, data is securely deleted.
9. Third-Party Links
Our website or social media pages may contain links to external websites.
We are not responsible for their privacy practices or content.
10. Children’s Privacy
We do not knowingly collect data from children under the age of 13.
If we discover such information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on our website with the updated date.
Continued use of our services implies acceptance of the revised policy.
12. Contact Us
For inquiries regarding this Privacy Policy, contact us at:
[Your Business Name]
[Email Address]
[Phone Number]
[Business Address]