Terms and Conditions

1. General

  • RK Jewellers reserves the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice.

  • Continued use of our website or services after any changes constitutes acceptance of those changes.

2. Products and Services

  • All products displayed by RK Jewellers, including jewellery designs, images, and descriptions, are subject to availability.
  • Product images are for representation purposes only. Actual products may slightly vary in color, design, or finish due to lighting, photography, or handcrafted nature.

3. Pricing

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.
  • Prices of gold, silver, diamonds, and other precious materials are subject to market fluctuations and may change without prior notice.
  • Making charges, taxes, and other applicable fees will be clearly mentioned at the time of purchase.

4. Orders and Payments

  • Orders are confirmed only after successful payment.
  • RK Jewellers accepts payments through approved and secure payment methods.
  • In case of payment failure, the order will not be processed.

5. Custom and Made-to-Order Jewellery

  • Customized or made-to-order jewellery is created as per customer specifications.
  • Such orders are non-cancellable, non-returnable, and non-refundable unless there is a manufacturing defect.

6. Shipping and Delivery

  • RK Jewellers aims to deliver products within the estimated delivery timeline; however, delays may occur due to unforeseen circumstances.

  • Risk of loss or damage passes to the customer upon delivery.

7. Returns, Exchanges, and Refunds

  • Returns or exchanges are accepted only as per RK Jewellers’ Return Policy.
  • Products must be unused, in original condition, and accompanied by the original invoice.
  • Refunds, if applicable, will be processed through the original payment method within a reasonable time.

8. Purity and Certification

  • RK Jewellers ensures the purity and quality of jewellery as per applicable standards.
  • Certified jewellery will be accompanied by relevant hallmarking or certification where applicable.

9. Intellectual Property

  • All content on this website, including logos, designs, images, text, and graphics, is the property of RK Jewellers.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. Limitation of Liability

  • RK Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability, if any, shall not exceed the value of the product purchased.

11. User Responsibilities

  • Customers agree to provide accurate and complete information during registration or purchase.

  • Any misuse of the website or fraudulent activity may result in termination of access.

12. Privacy

  • Customer information is handled in accordance with our Privacy Policy.
  • RK Jewellers is committed to protecting your personal and payment information.

13. Governing Law

  • These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

14. Contact Information

For any questions or concerns regarding these Terms and Conditions,

 

please contact:

RK Jewellers
Email: [Your Email Address]
Phone: [Your Contact Number]

 

 

By using our website or purchasing from RK Jewellers, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.